Tesco UK Welwyn Garden City Hybrid Full-Time Permanent Apply by 03-Jul-2025
About the role
Our vision here at Tesco is to become every customer's favourite way to shop, whether they are at home, out shopping, on the move, anywhere in the world.
We want our customers to be inspired and whatever they are looking for, we’re finding bigger and better ways to provide it.
Everything is underpinned by our continuous drive for the best tools and technology to deliver our vision. We’re driving innovation and transforming Technology to become the world’s leading e-commerce business.
We need people who share our ambition to deliver for our customers. Passionate and confident people willing to take the initiative and drive us forwards. In return, we offer excitement, a great team, an excellent benefit package, and significant career development opportunities.
Joining us means playing a part in: defining, building and launching an ambitious roadmap of digital products that could affect the lives of millions of people over the years to come.
About the Business Agility Team
The Business Agility team’s mission is to enable Technology & Online to win together by building adaptable capabilities, demonstrating agility behaviours, implementing effective ways of working, and driving continuous excellence. Consisting of 3 capabilities, Agility Coaching, Product Ops and UX Design & Research Ops, we sit within the CIO & Product functions in Technology.
As a Business Agility Coach, you will design and deliver initiatives aimed at creating adaptable capabilities and agility behaviours, implementing effective ways of working and driving continuous excellence. The initiatives will focus on specific problem areas impacting multiple squads, requiring the ability to quickly understand context, gather relevant data, and implement change while engaging stakeholders throughout the process. Leveraging your skills and expertise in various Agile practices, you will help the Business Agility team create and implement a blueprint for Tesco's Agile ways of working.
What is in it for you
We’re all about the little helps. That’s why we make sure our Tesco colleague benefits package takes care of you – both in and out of work. Click Here to find out more!
- Annual bonus scheme of up to 20% of base salary
- Holiday starting at 25 days plus a personal day (plus Bank holidays)
- Private medical insurance
- 26 weeks maternity and adoption leave (after 1 years’ service) at full pay, followed by 13 weeks of Statutory Maternity Pay or Statutory Adoption Pay, we also offer 4 weeks fully paid paternity leave
- Free 24/7 virtual GP service, Employee Assistance Programme (EAP) for you and your family, free access to a range of experts to support your mental wellbeing
You will be responsible for
- Understand context (people, process, product) to tailor changes and solutions.
- Identify challenges based on insights, business priorities, and the Business Agility mission and strategy
- Define optimal solutions using industry best practices and Tesco's context
- Create and implement change initiatives suited to context and scale of impact
- Develop and deliver targeted learning experiences based on audience knowledge
- Facilitate ad-hoc sessions for small groups to promote collaboration and learning
- Coach leaders on adopting an Agile mindset and practices
- Establish metrics to assess the effectiveness of Agile practices and initiatives, using data to inform decision-making and adjustments
- Collaborate with stakeholders to align on initiatives and maximise success
- Continuously evaluate and adapt Agile practices based on trends and needs
You will need
As a practitioner, the skills we are expecting to see:
- Strong understanding of Agile frameworks and methodologies (Scrum, Kanban), both in theory and practice.
- Excellent facilitation, coaching, and mentoring abilities.
- Proven ability to influence and lead change at different organisational levels, knowing when to step in and out
- Strong problem-solving skills with a collaborative mindset.
- Exceptional communication and interpersonal skills.
- Experience in managing and facilitating organisational change initiatives.
- Ability to address and resolve conflicts constructively.
- Flexibility to adapt Agile practices to suit different contexts.
- Proficiency in using metrics and data to guide decisions and assess performance.
- Experience in designing and delivering training programs for diverse audiences.
- Ability to effectively engage with stakeholders for alignment and support.
- Capacity to mentor and develop future Agile leaders.
You’ll need to have demonstrated experience of:
- 4+ years of experience in Agile coaching or related roles, with a proven track record of working with multiple teams to solve common challenges
- Demonstrated experience in leading organisational change initiatives, successfully managing resistance and fostering a culture of continuous improvement.
- Proven ability to use metrics and data to guide decision-making, and drive improvement initiatives.
- Experience in resolving conflicts, facilitating discussions to promote collaboration and problem-solving.
- Familiarity with common tools (e.g., Aha, Jira) and collaboration platforms (e.g., Confluence, Miro).
- Relevant Agile
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About us
Our vision at Tesco is to become every customer's favourite way to shop, whether they are at home or out on the move. Our core purpose is ‘Serving our customers, communities and planet a little better every day’. Serving means more than a transactional relationship with our customers. It means acting as a responsible and sustainable business for all stakeholders, for the communities we are part of and for the planet.
We are proud to have an inclusive culture at Tesco where everyone truly feels able to be themselves. At Tesco, we not only celebrate diversity, but recognise the value and opportunity it brings. We're committed to creating a workplace where differences are valued, and make sure that all colleagues are given the same opportunities. We’re proud to have been accredited Disability Confident Leader and we’re committed to providing a fully inclusive and accessible recruitment process. For further information on the accessibility support we can offer, please click here.
We’re a big business and we can offer a range of diverse full-time & part-time working patterns across our many business areas, which means that we can find something that works for you. We work in a more blended pattern - combining office and remote working. Our offices will continue to be where we connect, collaborate and innovate. If you are applying internally, please speak to the Hiring Manager about how this can work for you - Everyone is welcome at Tesco.