Commercial Shrink Project Manager

In this role, you’ll work within Business Support to manage and align key workstreams with our Commercial teams, helping us serve customers, communities, and the planet a little better every day. You’ll take an agile approach, working across different areas of Business Support operations to ensure plans are aligned with our Service Delivery Model and strategic goals.

You’ll partner with stakeholders across Tesco and externally to deliver objectives, manage dependencies, and drive measurable improvements. With a solid understanding of shrink (unknown loss), you’ll take ownership of workstreams, embedding effective processes and quickly resolving issues with smart solutions.

Your ability to inspire, engage, and lead others will ensure customers and colleagues feel valued. You’ll play a key role in identifying ways to reduce unknown loss through commercial collaboration, while creating efficiencies that make a real difference.

We’re all about the little helps. That’s why we make sure our Tesco colleague benefits package takes care of you – both in and out of work. Click Here to find out more!

• Annual bonus scheme of up to 20% of base salary
• Holiday starting at 25 days plus a personal day (plus Bank holidays)
• Private medical insurance
• 26 weeks maternity and adoption leave (after 1 years’ service) at full pay, followed by 13 weeks of Statutory Maternity Pay or Statutory Adoption Pay, we also offer 6 weeks fully paid paternity leave
• Free 24/7 virtual GP service, Employee Assistance Programme (EAP) for you and your family, free access to a range of experts to support your mental wellbeing

Following our Business Code of Conduct and always acting with integrity and due diligence.

Identifying opportunities to improve unknown loss through operational knowledge, data-driven insights, and your own findings.

Working closely with Commercial teams to implement ranging processes that reduce losses and improve overall business profitability.

Owning the communication and engagement plan with Commercial teams, providing clear, concise updates and data-led recommendations.

Owning the source tagging process, including making recommendations and ensuring compliance through audits.

Engaging and influencing senior stakeholders to ensure loss prevention is considered within key categories.

Collaborating with third parties, including brands and suppliers, to find solutions for high-loss areas.

Leading trials in partnership with Commercial teams, including retail-facing engagement and briefings.

Working with the Commercial Shrink Analyst to identify the biggest opportunity areas and priority categories.

Supporting your manager and the wider shrinkage and Security leadership team by creating materials and resources that drive shrink reduction in line with long-term and annual plans.

Building strong stakeholder relationships to identify and deliver improvement opportunities.

A solid understanding of commercial processes and key performance indicators, with the ability to apply this knowledge to improve profitability.

Awareness of Shrink and how to reduce unknown losses without impacting sales.

Strong written and verbal communication skills, with confidence presenting both online and in person to senior stakeholders.

Experience in project management or a willingness to develop these skills, including planning, organising, and prioritising workload effectively.

Proficiency in Microsoft Office tools (Excel, Word, PowerPoint, Outlook) for reporting, analysis, and presentations.

Experience collaborating with stakeholders, brands, suppliers, and category teams to deliver solutions and implement shrink reduction strategies.

Confidence in deploying projects and trials, including retail-facing engagement and briefings, to drive measurable improvements.

You might know us as a supermarket, technology company or even for our award-winning mobile network. Truth is, we’re all of those things, and much more. Our colleagues work with one goal in mind, helping to make every day a little better for our customers, colleagues and communities all over the world. No two customers are the same, neither are our colleagues.

At Tesco, we champion a balance that lets you thrive both in and out of work. Spend 60% of your week collaborating with colleagues at our office locations or local sites and the rest remotely. Whether you're just kicking off your career, juggling passions, or navigating big life events, we're here to support you. We always welcome a conversation about flexible working, so talk to us throughout your application about how we can support.

We're proud to be an accredited Disability Confident Leader, where everyone’s welcome. That’s why we commit to providing a fully inclusive and accessible recruitment process. If you need support with your application, click here for more information. And if you're interested in joining our team but don't tick every box, don't let that hold you back from applying.