Tesco Hungary TBS-Budapest Apply by 03-Jul-2026
What is in it for you
We know life looks a little different for each of us. That's why at Tesco, we always welcome chats about different flexible working options. Some people are at the start of their careers, some want the freedom to do the things they love. Others are going through life-changing moments like becoming a carer, adapting to parenthood, or something else. So, talk to us throughout your application about how we can support. You will spend 60% of your week collaborating with colleagues at our office locations or local sites and the rest remotely.
Tesco is dedicated to being #aplacetogeton, providing career defining opportunities to all our colleagues. If you chose to join our business, we will provide you with:
- Competitive Compensation package based on your experience and skills (Cafeteria, Mobile phone, 15% shopping discount in every Hungarian Tesco store)
- Annual private healthcare package
- Performance-based annual bonus
- Minimum of 25 paid leave days per year
- Career Growth is not just a cliché - we operate in 3 markets as one Central European business, so there are many opportunities for growth and development
- Solid Business Background with more than 100 proud years of company history
- We are a Great Team and we are not fond of any formalities here
- Modern Office with great location (e.g.: free parking)
- Flexible Working policy (e.g.: home-office)
Tesco is committed to celebrating diversity and everyone is welcome at Tesco. As a Disability Confident Employer, we're committed to providing a fully inclusive and accessible recruitment process, allowing candidates the opportunity to thrive and inform us of any reasonable adjustments they may require.
#LI-ES1
#LI-Hybrid
You will be responsible for
- Providing support to Tesco colleagues and customers in connection with ClubCard, Tesco Online and general customer service for Hungary
- Troubleshooting, delivering great service experience, resolving issue
- Taking ownership of the issue
- Escalating contacts efficiently
You will need
- Graduate/ high school education
- Upper-intermediate English knowledge
- Experience in Customer Service
- Basic Computer Skills
- Experience in using MS Office (Excel, Word & PowerPoint)
About us
We established our service centre supporting Tesco's operation in the Central European region back in 2019. Our colleagues provide service for Hungary, Czech Republic and Slovakia in several fields: finance, people and payroll services, colleague and customer engagement, customer and product, enterprise analytics. Besides these, we have a modern Technology Hub developing software and applications used by millions of people - customers and colleagues - globally. Our young and dynamic teams are driving and accelerating changes on a global scale, so it is important for us to find colleagues that are open to learn and develop themselves. At Tesco Business Solutions & Technology we support our business in operating efficiently and serving shoppers a little better every day.