Finance Manager - Customer Engagement Centre (Tesco Business Solutions)

Manage all the financial aspects of the CCEC, including budget setting, business case valuations, day to day financial routines.

We offer excellent benefits that help make Tesco a great place to work! These include but are not limited to:

• Annual bonus scheme.
• Holiday starting at 25 days plus a personal day (plus 8 Bank holidays).
• Retirement savings plan - save between 4% and 7.5% and Tesco will match your contribution.
• Life Assurance - 5 x contractual pay.
• Great colleague deals and discounts, saving you money on everyday purchases, eating out and utility bills for the home.
• Opportunities to get on - take advantage of our ongoing learning opportunities and award winning training, to help you achieve the job and career you want.

Click here to read more about the benefits we have available for our colleagues.

• Work with all Finance teams that the Customer Engagement Centre handles work for to ensure that they have accounted for the Customer Engagement Centre costs
• Developing reasons for all new work or trials introduced to the Customer Engagement Centre so all costs are fully understood,
• Any capital investment is submitted and approved by the Capital Approvals Group with all benefits and costs documented
• All Corporate and egal Processes are adhered to and on time
• Tracking actual spend vs. budget and seek opportunities to save, potential overspends and opportunities/requirements to invest
• Supplying to the overall strategy and tactical plans of the Customer Engagement Centre operations
• Ensuring the Customer Engagement Centre has enough budget at the start of the year to service Customers and delivers change plans 
• Develop and maintain stakeholder understanding of the Customer Engagement Centre role and contribution to Tesco and facilitate appropriate financial decisions throughout the year

Attention to detail and understanding of financial processes; The ability to engage and influence partners; Creative & resilient with strong problem solving skills ; Subject matter expert with ability to make decisions based on what is right for colleagues and customers; Analytical skills

Some of the key people you'd interact with are: - Customer Engagement Centre Leadership Team, Business Partners and Operations Managers ; UK Central Finance, Commercial, Marketing and Online Finance Teams ; Customer Engagement Centre; Suppliers for payments e.g. recruitment agencies 

Established in 2017, Tesco Business Solutions (TBS) has evolved from a single entity traditional shared services in Bengaluru, India (from 2004) to a global, purpose-driven solutions-focused organisation. TBS is committed to driving scale at speed and delivering value to the Tesco Group through the power of decision science. With over 4,400 highly skilled colleagues globally, TBS supports markets and business units across four locations in the UK, India, Hungary, and the Republic of Ireland. The organisation underpins everything that the Tesco Group does, bringing innovation, a solutions mindset, and agility to its operations and support functions, building winning partnerships across the business. TBS's focus is on adding value and creating impactful outcomes that shape the future of the business. TBS creates a sustainable competitive advantage for the Tesco Group by becoming the partner of choice for talent, transformation, and value creation