Tesco Hungary TBS-Budapest Apply by 26-Jun-2025
What is in it for you
Internship details:
This is a university internship opportunity. The duration of the internship is flexible and will align with the requirements set by your academic institution. The program will start in September, and the selection process will take place on July 8, 2025.
If you're interested in working in a collaborative support role that makes a daily impact on store operations, we'd love to hear from you!
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You will be responsible for
Join our Business Support team within the CCEC Maintenance function and experience the inner workings of how we support store operations across multiple Central European markets. The team plays a crucial role in triaging and resolving store-level issues, collaborating with resolver teams, and ensuring day-to-day operations run smoothly in Tesco stores.
What you'll be doing:
As an intern, you will assist the team in managing incoming queries and service tickets from stores in Hungary, Slovakia, and the Czech Republic. Your responsibilities may include:
- Supporting the handling of Business Support and Back Office-related requests from Tesco store colleagues
- Managing internal support tickets and ensuring timely updates
- Acting as a contact point for users and coordinating with second-level resolver teams
- Assisting team members with operational or data-related queries during the issue resolution process
You will work closely with experienced team members, giving you valuable insight into issue resolution workflows and interdepartmental coordination in a large retail operation.
You will need
What we're looking for:
- Ongoing University studies
- Good communication and problem-solving skills
- Ability to work with others in a fast-paced, service-oriented environment
- Structured mindset and attention to detail
- Confidence in using basic IT tools (e.g. Excel, ticketing systems a plus)
- English language skills and openness to learning