Lead Online Development Manager

Tesco is the biggest Online grocer in the UK and one of the largest in the world. Our Fulfilment operation is fundamental to supporting the success of Online, and the greatest lever in achieving our profitability objectives. As a Lead Operations Development Manager you will translate strategy into action, executing plans brilliantly and working collaboratively and cross functionally with multiple stakeholders. You will lead multiple projects, people and be a subject matter expert. As a Lead, you set the standard of the team, and foster a culture of excellence. You will work in an Agile environment as part of a squad of colleagues working towards a common goal.

We’re all about the little helps. That’s why we make sure our Tesco colleague benefits package takes care of you – both in and out of work. Click Here to find out more!

• Annual bonus scheme of up to 20% of base salary
• Holiday starting at 25 days plus a personal day (plus Bank holidays)
• Private medical insurance
• 26 weeks maternity and adoption leave (after 1 years’ service) at full pay, followed by 13 weeks of Statutory Maternity Pay or Statutory Adoption Pay, we also offer 6 weeks fully paid paternity leave
• Free 24/7 virtual GP service, Employee Assistance Programme (EAP) for you and your family, free access to a range of experts to support your mental wellbeing

• Embracing working in an Agile environment where colleagues have responsibility for shaping their own work and collaborating across different skillsets to acheive common Objectives and Key Results.
• Ensuring Tesco project management principles are followed including stakeholder management, set up/organisation of the project, budget set up/control with cost savings and customer experience improvements delivered and communicating with/motivating squad members. 
• Ensuring clear definition of projects and scope from the start, ensuring the project always remains on track and in scope. 
• Allocating resource and engaging with relevant subject matter experts, leading and motivating them to contribute to the delivery of the project. 
• Managing risk and issues, setting up and leading a clear governance programme. - Managing interdependencies and any potential conflicts, working with others to deliver the project objectives/scope and for the good of customers, colleagues & planet. 
• Designing a clear implementation programme, working with the people and communications teams as required. 
• Monitoring progress of delivery and updating stakeholders including business leaders on the deliverables. 
• Achieving great results by inspiring, engaging and leading others; you make our customers and colleagues feel valued. 
• Knowing your stuff, sharing your knowledge and enthusiasm, the way you manage makes Tesco a great place to work and shop. 
• Taking ownership of processes and systems, making sure they are effective and efficient; you spot issues and swiftly find the best simplest solutions. - Understanding how technology is key to the future of Tesco, making sure digital is part of key decisions. 
• Being flexible in your approach, you are able to manage various projects and programmes of work across different areas within Online improving different parts of the shopping trip for customers or simplifying our operations with new initiatives.
• Closing projects down once complete and completing a post implementation review, to understand the lessons learned, sharing these with stakeholders and ensuring continuous improvements on ‘the what’ and ‘the how’ is in place. 
• Manage a team of Operations Development Managers. 

- Understanding of Online business models and economics - Understanding of commercial income lines and product economics - Obtaining and understanding customer insight - People Management - Encouraging Great Performance - Experience of executing a full project lifecycle - Strong strategy and proposition development - Analytical skills and understanding - Ability to bridge between strategic thinking and pragmatic implementation - Advanced project/programme management skills - Strong stakeholder management ability - Excellent commercial acumen and understanding of wider business context - Strong communication and storytelling skills (written and verbal) - Ability to influence at all levels - Experience in using advanced project management methodologies

- Retail operations. - E2E Project Management experience including management of a complex network of stakeholders. - Experience working in or delivering projects in Fulfilment/Supply Chain environments. - Budget management and commercial acumen. - An inquisitive outlook and growth mindset. - Record of effective joint business planning and delivery of cross-functional initiatives from concept to trial and rollout. - Experience of broad stakeholder management, including executive levels and developing networks beyond your function. - Strategy formulation, business development, corporate development in Online / Retail context. - Experience sizing business opportunities and creating business cases. - Project Management Qualification e.g. Six Sigma, APM. 

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You might know us as a supermarket, technology company or even for our award-winning mobile network. Truth is, we’re all of those things, and much more. Our colleagues work with one goal in mind, helping to make every day a little better for our customers, colleagues and communities all over the world. No two customers are the same, neither are our colleagues.

At Tesco, we champion a balance that lets you thrive both in and out of work. Spend 60% of your week collaborating with colleagues at our office locations or local sites and the rest remotely. Whether you're just kicking off your career, juggling passions, or navigating big life events, we're here to support you. We always welcome a conversation about flexible working, so talk to us throughout your application about how we can support.

We're proud to be an accredited Disability Confident Leader, where everyone’s welcome. That’s why we commit to providing a fully inclusive and accessible recruitment process. If you need support with your application, click here for more information. And if you're interested in joining our team but don't tick every box, don't let that hold you back from applying.