Tesco UK Welwyn Garden City Hybrid Full-Time Permanent Apply by 21-Nov-2025
About the role
Our vision at Tesco is to become every customer's favourite way to shop, whether they are at home, in store, or on the move. With our unrivalled physical and digital assets and an ambitious investment programme, we aim to become the world's best multi-channel retailer.
Everything is underpinned by our continuous drive for the best tools and technology to deliver our vision. We’re driving innovation, evolving our product development process and transforming our technology to become the world’s leading e-commerce business.
This role leads the strategy and delivery of the My Tesco Services platform, which includes navigation, colleague experience, access management, global components, personalisation, accessibility, and in-app communications such as notifications. You will manage a team of Product Managers and work cross-functionally to deliver both existing services and new capabilities that support the future super experience for all Tesco colleagues.
What is in it for you
We’re all about the little helps. That’s why we make sure our Tesco colleague benefits package takes care of you – both in and out of work. Click Here to find out more!
- Annual bonus scheme of up to 20% of base salary
- Holiday starting at 25 days plus a personal day (plus Bank holidays)
- Private medical insurance
- 26 weeks maternity and adoption leave (after 1 years’ service) at full pay, followed by 13 weeks of Statutory Maternity Pay or Statutory Adoption Pay, we also offer 6 weeks fully paid paternity leave
- Free 24/7 virtual GP service, Employee Assistance Programme (EAP) for you and your family, free access to a range of experts to support your mental wellbeing
You will be responsible for
• Own the vision, strategy and roadmap for My Tesco Services.
• Drive the evolution of the colleague experience into a unified super experience.
• Manage and coach a team of Product Managers across multiple service areas.
• Collaborate with engineering, design, and other product domains to deliver centralised solutions that are built once, to be used by many.
• Ensure accessibility, personalisation, and usability are embedded in all services.
• Lead discovery and MVP definition for new features and capabilities.
• Showcase and advocate for My Tesco Services across the organisation.
• Identify opportunities to improve colleague experience and drive adoption.
• Align product efforts with broader business goals and colleague needs.
• Represent My Tesco Services in cross-domain forums and strategic initiatives.
You will need
• Own the vision, strategy and roadmap for My Tesco Services.
• Drive the evolution of the colleague experience into a unified super experience.
• Manage and coach a team of Product Managers across multiple service areas.
• Collaborate with engineering, design, and other product domains to deliver centralised solutions that are built once, to be used by many.
• Ensure accessibility, personalisation, and usability are embedded in all services.
• Lead discovery and MVP definition for new features and capabilities.
• Showcase and advocate for My Tesco Services across the organisation.
• Identify opportunities to improve colleague experience and drive adoption.
• Align product efforts with broader business goals and colleague needs.
• Represent My Tesco Services in cross-domain forums and strategic initiatives.
About us
Our vision at Tesco is to become every customer's favourite way to shop, whether they are at home or out on the move. Our core purpose is ‘Serving our customers, communities and planet a little better every day’. Serving means more than a transactional relationship with our customers. It means acting as a responsible and sustainable business for all stakeholders, for the communities we are part of and for the planet.
We are proud to have an inclusive culture at Tesco where everyone truly feels able to be themselves. At Tesco, we not only celebrate diversity, but recognise the value and opportunity it brings. We're committed to creating a workplace where differences are valued, and make sure that all colleagues are given the same opportunities. We’re proud to have been accredited Disability Confident Leader and we’re committed to providing a fully inclusive and accessible recruitment process. For further information on the accessibility support we can offer, please click here.
We’re a big business and we can offer a range of diverse full-time & part-time working patterns across our many business areas, which means that we can find something that works for you. We work in a more blended pattern - combining office and remote working. Our offices will continue to be where we connect, collaborate and innovate. If you are applying internally, please speak to the Hiring Manager about how this can work for you - Everyone is welcome at Tesco.