The role is responsible for delivering infrastructure change as part of projects and ongoing operational tasks, while providing day-to-day support for One Stop’s infrastructure environment. This includes designing and implementing new technologies, ensuring systems are secure, resilient, and patched in line with security standards, and supporting cyber security requirements. The role works closely with architecture, security, internal technology teams, and third-party suppliers to deliver infrastructure solutions with minimal business impact. It also provides escalation support for critical incidents, contributes to continuous improvement, and participates in the out-of-hours infrastructure support rota.
One Stop is committed to making everyday life easier for our customers! With a strong presence in local communities, we offer a wide range of quality products at great value, alongside friendly and helpful service. As part of the Tesco Group, One Stop combines the benefits of a large organisation with the close-knit feel of a neighbourhood store. We’re passionate about creating a welcoming environment for both our customers and our colleagues and we’re always looking for enthusiastic individuals to join our growing team!
Flexible Working
We know life looks a little different for each of us. That’s why at One Stop, we always welcome chats about flexible working. Some people are at the start of their careers, some want the freedom to do the things they love. Others are going through life-changing moments like becoming a carer, nearing retirement, adapting to parenthood, or something else. So, talk to us throughout your application about how we can support.
One Stop Benefits
At One Stop, we value our colleagues just as much as our customers — and that’s reflected in the wide range of benefits we offer.
To explore the full list of colleague benefits, please click here and scroll to the bottom of our Careers Page.
*As a proud subsidiary of the Tesco Group, One Stop operates as an independent business. This means that while we share the same values, the benefits we offer may differ from those available at Tesco.*
Community Involvement
At One Stop, being part of the community is at the heart of everything we do. From supporting local charities and groups to partnering with national organisations, we’re proud to give back in meaningful ways.
Over the past decade, we’ve raised over £10.4 million for good causes and donated the equivalent of 1.6 million meals through our partnerships with FareShare and Olio, helping to reduce food waste and support those in need.
Working with us means you’ll have the chance to make a real difference whether it’s climbing mountains, running marathons, or simply organising a local raffle, our colleagues go the extra mile to support the causes they care about.
Diversity & Inclusion at One Stop
At One Stop, everyone is welcome. We’re proud to be an inclusive workplace that celebrates the unique backgrounds, perspectives, and experiences of our colleagues. Everyone is treated fairly and with respect. Diversity and inclusion are at the heart of our values.
As a Disability Confident Leader (Level 3), we’re committed to creating an accessible and supportive environment for all. We offer reasonable adjustments throughout the recruitment process, including interviews, to ensure every candidate has a fair opportunity to succeed. For further information on the accessibility support we can offer, please Click here.
Our six colleague networks Armed Forces, Disability, LGBTQ+, Families & Carers, Race & Ethnicity, and Women help foster a safe, supportive environment where everyone can thrive and be themselves. For more information about our networks please Click here
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*One Stop have the right to withdraw the vacancy before the closing date should a successful application be received prior to the closing date. As such we would highly encourage you to submit your application as soon as you can.*
- I deliver Infrastructure change as part of projects or other tasks as required
- I provide support for our Infrastructure
- I support the implementation of new technologies for use across One Stop.
- I work closely with the Infrastructure Solution Architect to accurately estimate, produce technical designs and deliver solutions in line with their overarching infrastructure projects.
- I ensure all work I do is fully documented on Confluence (Documentation Platform)
- I always work in a way that ensures technical delivery happens without impact to the business
- I support the Cyber Security Manager in delivery of requirements, solutions and changes in that area
- I ensure existing and new infrastructure are secure from a Cyber Security and best practices position.
- I ensure Infrastructure assets are patched in co-ordinance with One Stop Security Standards, including windows updates, Linux package updates, device firmware upgrades.
- Regularly check and respond to any critical vulnerabilities to our estate, including high CVE alerts and zero-day vulnerabilities and breaches.
- I support the administration of firewalls, routers, switches, Wi-Fi and threat management gateways etc.
- I liaise with third party suppliers, engaging where required to deliver support, and maintenance of One Stop’s systems.
- I provide support and assistance for to our technical support team for any Business impacting and critical issues which may involve working outside of core business hours
- I deal with helpdesk calls escalated from the system support team, relating to my area of expertise.
- I work with the Technology Team to help deliver projects and improve ways of working.
- I research new technologies to see if they are fit for purpose and useful for One Stop.
- I participate in the Infrastructure Out of Hours rota.
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