Tesco Czech Republic Hybrid Full-Time Temporary Working hours 40 Apply by 22-Jan-2026
About the role
We’re looking for a passionate, inquisitive and insightful Senior UX Researcher to join our multidisciplinary team!
As a researcher at the UK’s largest supermarket, you’ll be helping millions of people shop better. You’ll explore the how, why and when of customer needs, helping shape and validate solutions that improve every stage of a customer’s shopping journey. You'll balance business objectives with user expectations, conducting research that contributes to solving both. And you’ll know how to experiment quickly, get back up, and try again.
Audiences don't get bigger or more diverse than this! So you’ll really need to know your onions. That includes a big appetite for qualitative and quantitate research, customer interviews and in-depth data synthesis.
Empathy mixed with insight and collaboration is the recipe for successful research. So you’ll be working with some of the finest researchers, UX and UI designers, UX writers, service designers, data and analytics experts, product managers and developers.
Our signature dish is our research library, so you'll need to know how to work with big data sets and sophisticated reports.
What is in it for you
Tesco is a diverse and exciting employer, dedicated to being #aplacetogeton, providing career-defining opportunities to all of our colleagues. If you choose to join our business, we will provide you with (for all):
- Up to 20% yearly salary bonus - based on both individual and business performance
- Sick leave compensation
- 1 extra week of annual leave above your legal entitlement of 4 weeks of annual leave of paid leave to support your well-being and family life
- Pension insurance contribution
- Cafeteria benefit system & Multisport card
- Training and Development Plan, supported by certified training and learning platforms like Udemy, Udemy Pro and LinkedIn
- Referral Bonus
- Flexible work time
You will be responsible for
- Lead UX research for a variety of work streams and high priority projects.
- Complete qualitative and quantitative research throughout the design and development lifecycle, from early strategic direction through post-release validation.
- Provide research insights and recommendations, balancing business and customer needs.
- Support project teams to define, influence, and drive the user experience vision.
- Assist the UX research manager in identifying and prioritising research needs, preventing duplication and aligning with standard methodology.
- Promote inclusive user research with a focus on accessibility.
- Collaborate with research operations to help manage external collaborators and the UX research budget.
- Work closely with the Product and Design teams to ensure research insights are incorporated and to establish successful processes and ways of working.
- Develop relationships across the business to collate existing data and insights to advise product strategy and areas of opportunity.
- Share research expertise and knowledge with others and encourage the wider team to actively participate in UX Research, to improve organisational capability and challenge team thinking.
- Use workshops as a key tool to leverage collaboration, cohesiveness and alignment on user needs for successful product development.
- Provide feedback to other designers and researchers to help strengthen your team and Tesco as a whole.
- Help your teammates build expertise, strong decision-making skills, and empathy for our customers.
- Embrace opportunities to line lead other researchers and help with their learning and development.
- Work with the UX Research and Design Manager to cultivate a positive, supportive, and inclusive team culture.
You will need
- Expert-level knowledge in the field of UX research, with proven experience of working as a UX researcher on digital products.
- Extensive knowledge and demonstrable hands-on experience with a wide range of qualitative and quantitative research methods and techniques. This includes in-depth interviews, ethnography, contextual inquiry, journey mapping, surveys, competitor analysis.
- Validated experience in evaluative research studies, such as usability testing both remotely and in person.
- A strong track record of research results impacting product strategy and development.
- Experience of working in an Agile product development environment and applying lean UX research methods.
- Excellent communication, presentation and interpersonal skills; the ability to communicate sophisticated concepts clearly and persuasively across different audiences and varying levels of the organisation.
- The skill to engage with a broad range of customers, such as designers, UX writers, product managers, developers and analysts.
- Experience of using and handling the use of online research tools, such as un-moderated remote testing and online surveys.
- The ability to maintain relationships with external research agencies.
- Experience of conducting research with people with disabilities is desirable.
About us
You’ll join a business that values your expertise, experience and insight. That nurtures your personal and career growth, with opportunities for every stage of your journey. You'll be a crucial member of a dedicated team comprised of individuals from a diverse set of backgrounds who share your drive and ambition. You'll enjoy a hybrid role that builds the perfect work/life balance, allowing you to be yourself both professionally and personally. And a benefits package that’s more than competitive.
Tesco Technology was established in Prague to support Tesco’s retail business in Central Europe and across the Tesco Group. What began as a regional center over 25 years ago has evolved into a modern, forward-thinking team, driving innovation and digital transformation throughout the region.
With operations in the UK, Ireland, India, Hungary, Poland, and the Czech Republic, we’re committed to delivering great value to our customers every day.
Let’s {code} the future together at {Tesco Technology}!