HOW IS WORKING IN THE TESCO BUSINESS SOLUTION TEAM SPECIAL?
We established our service centre supporting Tesco's operation in the Central European region back in 2019. Our colleagues provide service for Hungary, Czech Republic and Slovakia in several fields: finance, people and payroll services, colleague and customer engagement, customer and product, enterprise analytics. Our young and dynamic teams are driving and accelerating changes on a global scale, so it is important for us to find colleagues that are open to learn and develop themselves. At Tesco Business Solutions & Technology we support our business in operating efficiently and serving shoppers a little better every day.
KEY RESPONSIBILITIES:
- You manage an agreed SLA (Service level agreement) in Payroll & People as well as Attendance systems.
- You prepare or update application documentation and maintain it according to company's standards.
- You train or support training of users and you reply to user queries.
- You analyze and recognize users' needs, existing processes and I report problems concerning the system and interfaces to recommend and provide solutions for effective support and the optimal system usage.
- You communicate with system suppliers, Finance Department and closely cooperate with Technology team.
- You create user accesses to people systems for Hungary according to data security regulations and company policies.
- You deal with requirements from management and prepare ad hoc reports.
- You prepare basic control reports from Payroll & People systems.
- You provide data control in system and propose solution and solve any irregularity found.
REQUIREMENTS:
- Czech or Slovak native speaker
- Minimum 1 year of work experience in an HR system-related position
- Knowledge of Labour Code
- Understanding of GDPR guidelines and practices
- Good analytical skills and logical thinking
- Familiarity with TESCO systems (EGJE, ANET) is an advantage
- Experience in setting up the processes
YOU WILL ENJOY WORKING WITH US BECAUSE WE CAN OFFER YOU:
- FLEXIBILITY – We know how important work life balance is. We respect the needs of our colleagues and offer them flexible start and finish at work and home offices.
- CAREER AND PERSONAL GROWTH – For us this is not just an empty phrase. We support our colleagues in their career and personal growth, since we are an international company with many opportunities.
- COLLECTIVE – Relationships among colleagues are important to us, thus we support and organise team spirit activities, including sport, teambuilding and other social events for our employees.
- CAFETERIA - With this benefit system you can choose from a broad range of benefits how you would like to spend your credit in your free time. Based on your preferences you can choose from sports, relaxation, beauty-based and educational options!
- OTHER BENEFITS - Laptop, mobile phone, meal vouchers, Multisport card, Tesco shopping discounts, Being.Well programme activities (fruit and healthy snacks, competitions etc.)
Join our team and help us with building one of the biggest brands in the retail industry!
Let us know you are interested by pushing the ANSWER button!
Tesco is committed to celebrating diversity and everyone is welcome at Tesco. As a Disability Confident Employer, we’re committed to providing a fully inclusive and accessible recruitment process, allowing candidates the opportunity to thrive and inform us of any reasonable adjustments they may require.