Engineering & Delivery:
• Implement configurations, updates, and feature enhancements across Exchange Online, Hybrid Exchange, Teams, SharePoint Online, Copilot and OneDrive.
• Translate design guidance and requirements from architects and senior engineers into high‑quality technical implementations.
• Support delivery of collaboration technology projects, including configuration rollouts, policy deployment, and service enhancements.
• Participate in POCs, testing cycles, validation activities, and structured release processes.
• Maintain engineering documentation including configuration records, implementation steps, and support guides.
Automation & Tooling:
• Develop and maintain PowerShell scripts to automate provisioning, policy deployment, configuration checks, and reporting.
• Contribute to reusable automation modules aligned with team patterns and standards.
• Use Microsoft Graph (basic to intermediate) where applicable to support engineering tasks.
• Identify automation opportunities to reduce manual effort and improve consistency across collaboration services.
Platform Governance & Configuration Hygiene:
• Support governance frameworks across Teams, SharePoint, OneDrive, and Exchange.
• Assist with implementing and maintaining secure, compliant, and standardised configuration baselines.
• Ensure engineering work aligns with Tesco's security principles, including Zero Trust, MFA, modern authentication, and appropriate access controls.
• Contribute to compliance‑ready configurations across data sharing, permissions, and collaboration policies.
Service Reliability & Continuous Improvement:
• Help identify recurring issues and contribute engineering fixes, improvements, or automations to address them.
• Use logs, dashboards, and monitoring tools to validate platform health and configuration impact.
• Maintain awareness of new Microsoft 365 features, productivity tooling, and Copilot developments relevant to engineering.
• Support engineering efforts that improve reliability, performance, and user experience across collaboration tools.
Hands‑on experience (8 years) working with Exchange Online / Hybrid Exchange, Teams, SharePoint Online, and OneDrive.
• Strong PowerShell skills for automation and admin tasks.
• Understanding of Entra ID (Azure AD) fundamentals (groups, access, identity flows).
• Familiarity with Microsoft 365 security concepts: conditional access basics, MFA, secure configuration patterns.
• Ability to troubleshoot across multiple layers (identity, configuration, network fundamentals, endpoints).
• Comfortable working within structured processes for change, deployment, and documentation.
• Clear written and verbal communication for collaborating with peers and documenting work.