We are seeking a driven and experienced Technical Program Manager to lead and deliver strategic technology programs within a dynamic, fast-paced environment. The ideal candidate will be a self-starter, comfortable with ambiguity, and passionate about driving impactful outcomes across diverse stakeholder groups.
Define, plan, and execute large-scale technology programs and projects within a complex organizational setup.
Shape and drive initiatives with ambiguous or evolving scopes.
Collaborate across technical and business teams to ensure successful delivery.
Build and maintain strong, trust-based relationships with cross-functional stakeholders.
Provide clear, concise, and transparent communication across all levels.
Manage risks, dependencies, and timelines effectively.
Deliver consistent reporting and forecasting on program progress, financials, and outcomes.
Champion best practices and continuous improvement within program and stakeholder management.
Key Responsibilities:
Self-starter with the ability to work independently and take initiative.
Proven experience delivering programs/projects within large organizations.
Ability to work in undefined, evolving delivery environments.
Strong interpersonal and relationship-building skills across diverse stakeholder groups.
Excellent verbal, written, and active listening communication skills.
Proficient with Microsoft Office tools (Excel, PowerPoint, Word, etc.).
Comfortable working with pace and ambiguity in evolving business contexts.
Passion for coaching, people leadership, and team development.
Background in the retail or consumer-facing industry.
Relevant project/program management qualifications (e.g., APM, MSP).
Proven track record of successfully delivering technology programs at scale.
Experience influencing and managing senior stakeholders.
Strong capabilities in program reporting and financial forecasting.
Effective in adapting to change and driving transformation.
Delivery experience with the following tools:
Jira
Confluence
Miro
Splunk / Grafana
Essential Skills & Qualifications:
Desirable Skills & Qualifications: