Customer and Colleague Engagement Associate - Part Time

Tesco is a diverse and exciting employer, dedicated to being #aplacetogeton, providing career-defining opportunities to all our colleagues. If you chose to join our business, we will provide you with:

• Competitive Compensation package based on your experience and skills (Cafeteria, Mobile phone, 15% shopping discount in every Hungarian Tesco store)
• Annual private healthcare package
• Performance-based annual bonus
• Minimum of25 paid leave days per year
• Career Growth is not just a cliché - we operate in 3 markets as one Central European business, so there are many opportunities for growth and development
• Solid Business Background with more than 100 proud years of company history
• We are Team and we are not fond of any formalities here
• Modern Office with great location (e.g.: free parking)
• Flexible Working policy(e.g.: home-office)
• Relocation Bonus when permanently moving to Hungary
• Language Allowance

Tesco is committed to celebrating diversity and everyone is welcome at Tesco. As a Disability Confident Employer, we're committed to providing a fully inclusive and accessible recruitment process, allowing candidates the opportunity to thrive and inform us of any reasonable adjustments they may require.

#LI-ES1

#LI-Hybrid

Looking for a part-time job that fits around your life? We're on the lookout for reliable, enthusiastic team members to join us — and the best part? You tell us when you're available.

Whether you're only free on weekdays, prefer working mornings or afternoons, or you're just looking to pick up a few weekend shifts, we're happy to work with your availability.

Responsibilities:

You'll be a part of a warm, professional team that supports via phone or e-mail both customers and colleagues across multiple countries. Whether it's answering questions, solving small issues, or just making someone's day easier, you'll play a key role in keeping everything running smoothly.

• Providing support to Tesco colleagues and customers in connection with ClubCard, Tesco Online and General Customer Service for Slovakia, Czech Republic and Hungary
• Troubleshooting, delivering great service experience, resolving issues
• Taking ownership of the issue
• Escalating contacts efficiently

For this role you will have:

• Graduate/ high school education
• Advanced Czech or Slovakian and Hungarian language knowledge
• Intermediate English knowledge
• Experience in Customer Service is an advantage
• Basic Computer Skills
• Experience in using MS Office (Excel, Word & PowerPoint)
• Willingness to move to Hungary/Budapest

Your schedule, your rules — we just ask that you show up and bring your best.

Apply today and let us know when you'd like to work!

We established our service centre supporting Tesco's operation in the Central European region back in 2019. Our colleagues provide service for Hungary, Czech Republic and Slovakia in several fields: finance, payroll and internal helpdesk. Besides these, we have a modern Technology Hub developing software and applications used by millions of people globally. Our young and dynamic teams are driving and accelerating changes on a global scale, so it is important for us to find colleagues that are ready to learn and develop themselves. At Tesco Business Services & Technology we support our business operating efficiently and serving shoppers a little better every day.