Tesco India Bengaluru, Karnataka, India Hybrid Full-Time Permanent Working hours 45 Apply by 11-Aug-2026
About the role
Senior UX Designer — Engagement Platforms, Rewards & Partner Ecosystems
The role
Senior UX Designers in Engagement Platforms, Rewards & Partner Ecosystems take end-to-end
ownership of complex experiences across the supplier-facing and platform side of the domain — supplier
and partner journeys, campaign orchestration and configuration tooling, and the engagement mechanics
that shape what customers eventually experience. You shape direction as well as deliver it, keeping the UX
in your area rigorous, evidence-driven and consistently high quality while connecting it to customer and
business outcomes.
Based in India within Tesco Technology, you will report to the Lead Designer for the domain and partner
with Product Managers, Engineers, UI Designers, Researchers, and the commercial and CRM teams who
use the platforms. Because what is configured here sets the shape of the campaigns customers see, you
will also collaborate with customer-facing Loyalty design teams under separate Design Managers so the
platform side and the customer side stay coherent.
The role
Senior UX Designers in Engagement Platforms, Rewards & Partner Ecosystems take end-to-end
ownership of complex experiences across the supplier-facing and platform side of the domain — supplier
and partner journeys, campaign orchestration and configuration tooling, and the engagement mechanics
that shape what customers eventually experience. You shape direction as well as deliver it, keeping the UX
in your area rigorous, evidence-driven and consistently high quality while connecting it to customer and
business outcomes.
Based in India within Tesco Technology, you will report to the Lead Designer for the domain and partner
with Product Managers, Engineers, UI Designers, Researchers, and the commercial and CRM teams who
use the platforms. Because what is configured here sets the shape of the campaigns customers see, you
will also collaborate with customer-facing Loyalty design teams under separate Design Managers so the
platform side and the customer side stay coherent.
What is in it for you
At Tesco, we are committed to providing the best for you.
As a result, our colleagues enjoy a unique, differentiated, market- competitive reward package, based on the current industry practices, for all the work they put into serving our customers, communities and planet a little better every day.
Our Tesco Rewards framework consists of pillars - Fixed Pay, Incentives, and Benefits.
Total Rewards offered at Tesco is determined by four principles -simple, fair, competitive, and sustainable.
Salary - Your fixed pay is the guaranteed pay as per your contract of employment.
Leave & Time-off - Colleagues are entitled to 30 days of leave (18 days of Earned Leave, 12 days of Casual/Sick Leave) and 10 national and festival holidays, as per the company’s policy.
Making Retirement Tension-FreeSalary - In addition to Statutory retirement beneets, Tesco enables colleagues to participate in voluntary programmes like NPS and VPF.
Health is Wealth - Tesco promotes programmes that support a culture of health and wellness including insurance for colleagues and their family. Our medical insurance provides coverage for dependents including parents or in-laws.
Mental Wellbeing - We offer mental health support through self-help tools, community groups, ally networks, face-to-face counselling, and more for both colleagues and dependents.
Financial Wellbeing - Through our financial literacy partner, we offer one-to-one financial coaching at discounted rates, as well as salary advances on earned wages upon request.
Save As You Earn (SAYE) - Our SAYE programme allows colleagues to transition from being employees to Tesco shareholders through a structured 3-year savings plan.
Physical Wellbeing - Our green campus promotes physical wellbeing with facilities that include a cricket pitch, football field, badminton and volleyball courts, along with indoor games, encouraging a healthier lifestyle.
You will be responsible for
Owning end-to-end UX for complex flows across partner experiences, orchestration platforms and
engagement-mechanic configuration — designing for core journeys, edge cases, error and empty
states, accessibility, and the operational realities of the people who run engagement at scale.
Leading discovery with suppliers, commercial and operational users: journey mapping, concept
development, prototyping and testing. Using insight to shape direction, not just validate it.
Designing configuration and mechanic-modelling experiences with an eye to their downstream
customer effect — what a given setup is capable of driving, and where in the journey it lands.
Using qualitative and quantitative data, including experimentation, to challenge assumptions, improve
live tooling, and contribute to team OKRs.
Partnering with Product, Commercial and Engineering to keep design decisions practical and aligned
with strategy, communicating rationale clearly.
Collaborating with the Design System team, and with customer-facing Loyalty design, to keep
experiences consistent across the platform and customer boundary.
Sharing work early, giving constructive critique, and mentoring UX Designers in the team.
What we're looking for
Portfolio showing sharp UX thinking and high-quality work across complex digital products — ideally
including internal platforms, operator tooling or partner-facing products.
Deep UX principles applied confidently to interconnected, multi-journey problems.
Ability to reason about customer behaviour and journey, not only interface — you can see how a
configuration decision shows up in the customer experience.
engagement-mechanic configuration — designing for core journeys, edge cases, error and empty
states, accessibility, and the operational realities of the people who run engagement at scale.
Leading discovery with suppliers, commercial and operational users: journey mapping, concept
development, prototyping and testing. Using insight to shape direction, not just validate it.
Designing configuration and mechanic-modelling experiences with an eye to their downstream
customer effect — what a given setup is capable of driving, and where in the journey it lands.
Using qualitative and quantitative data, including experimentation, to challenge assumptions, improve
live tooling, and contribute to team OKRs.
Partnering with Product, Commercial and Engineering to keep design decisions practical and aligned
with strategy, communicating rationale clearly.
Collaborating with the Design System team, and with customer-facing Loyalty design, to keep
experiences consistent across the platform and customer boundary.
Sharing work early, giving constructive critique, and mentoring UX Designers in the team.
What we're looking for
Portfolio showing sharp UX thinking and high-quality work across complex digital products — ideally
including internal platforms, operator tooling or partner-facing products.
Deep UX principles applied confidently to interconnected, multi-journey problems.
Ability to reason about customer behaviour and journey, not only interface — you can see how a
configuration decision shows up in the customer experience.
You will need
High standards for usability, accessibility and interaction quality, including for data-dense operational
tooling.
Comfort with qualitative and quantitative insight and experimentation.
Clear communicator who influences cross-functional partners and works cleanly across ownership
boundaries.
What success looks like
Partner and platform experiences that feel coherent and well-considered, delivered consistently under
real constraint.
Configuration and mechanic design that gives operators the coherent option by default — so
campaigns arrive in the customer experience already fitting.
Cross-functional partners, including customer-facing design, who actively seek your perspective.
UX Designers around you improving through your feedback and ways of working.
Why this role matters
This is the layer where Tesco's engagement either becomes possible at scale or quietly does not. The
rigour of the designers closest to these platforms determines what suppliers, commercial teams and —
ultimately — millions of customers experience. Senior UX Designers set the standard for what good looks
like here and raise the quality of the team around them.
Comfort with qualitative and quantitative insight and experimentation.
Clear communicator who influences cross-functional partners and works cleanly across ownership
boundaries.
What success looks like
Partner and platform experiences that feel coherent and well-considered, delivered consistently under
real constraint.
Configuration and mechanic design that gives operators the coherent option by default — so
campaigns arrive in the customer experience already fitting.
Cross-functional partners, including customer-facing design, who actively seek your perspective.
UX Designers around you improving through your feedback and ways of working.
Why this role matters
This is the layer where Tesco's engagement either becomes possible at scale or quietly does not. The
rigour of the designers closest to these platforms determines what suppliers, commercial teams and —
ultimately — millions of customers experience. Senior UX Designers set the standard for what good looks
like here and raise the quality of the team around them.
About us
At Tesco, inclusion is at the heart of everything we do. We believe in treating everyone fairly and with respect, valuing individuality and uniqueness to create a true sense of belonging. Diversity and inclusion are deeply embedded in our values—we treat people how they want to be treated. Our goal is for all colleagues to feel they can be themselves at work, and we are committed to helping them thrive. Across the Tesco group, we are building an inclusive workplace that actively celebrates the cultures, personalities, and preferences of our colleagues, who in turn contribute to the success of our business and reflect the diversity of the communities we serve.
At Tesco Bengaluru, we are proud to be a Disability Confident Committed Employer, highlighting our commitment to creating a supportive environment for individuals with disabilities. We are dedicated to offering equal opportunities for all candidates and encourage applicants with disabilities to apply. Our recruitment process is fully accessible, and we are happy to provide reasonable adjustments during interviews. If you need any accommodations to participate in the recruitment process, please let us know. We are here to ensure that everyone has the chance to succeed.
We also believe in fostering a work environment where you can excel both professionally and personally. Our hybrid model allows you to work flexibly—spend 60% of your week collaborating in person with colleagues at our office locations or local sites, and the rest of the time working remotely. We understand that everyone’s life journey is unique, whether you are starting your career, pursuing passions, or navigating life changes, and we are here to support you. Flexibility is a core part of our culture, and we encourage open conversations about how we can best accommodate your needs, so talk to us throughout your application process on the support required.